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Pets at Home Selly Oak

4.3
(1488 reviews)

Business Details

Battery Retail park, Birmingham, West Midlands
B29 6SJ, United Kingdom
+44 3452 660993
https://www.petsathome.com/find-us/locations/pet-care-centre/selly-oak

About

Pet StorePets at Home Ltd
Pets at Home Selly Oak is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Selly Oak at your convenience. We’re proud to serve pet owners throughout Birmingham with friendly service and trusted brands.

Location

Pets at Home Selly Oak
Battery Retail park, Birmingham, West Midlands
B29 6SJ, United Kingdom

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:30 AM - 4:30 PM
5/25/20269:00 AM - 8:00 PM

Reviews

4.3
1,488 reviews
5 stars
917
4 stars
339
3 stars
118
2 stars
38
1 star
76
  • ST
    Susan Tiernan
    May 19, 2026
    5.0
    Very good nice vets
  • EC
    Erinn Cook
    May 12, 2026
    1.0
    Brought my 4 month old puppy for a puppy groom (her second) and a spring spa treatment as well. She only had her puppy groom and she barely had that. Her hair was only cut on her head and they cut her hair too short and made her look stupid, she was barely brushed and was washed. Nothing else was cut and I basically paid for her to have her hair cut too short in her head and that’s it. Two days after her hair was really knotty and matted and she’s never had that with her previous washes or groom so I don’t know what product was used but it wasn’t the right one for my puppy’s age/breed. Very disappointed and won’t be returning. I only shop at Pets At Home and I will continue to buy not the groomers !!!
  • RR
    Rickie
    Apr 16, 2026
    5.0
    Thank you Marsha, such a lovely, warm service received today when getting my cat some food and a new climbing tower. Store is always clean and organised and staff are always friendly.
  • GH
    Gemma Higgs
    Apr 15, 2026
    5.0
    I went to buy rabbit food for my little one who had an unexpected emergency vets stay overnight. I was in emotional bits and a complete mess. The girls on the counter really helped me BIG TIME in making a purchase of food for him. A special thank you to Lanais for helping me in a really desperate time and to her work colleague with the butterfly next tattoo (whose name I didn’t get!). They both made me feel 100x better. Angels do exist and the random kindness from strangers made me feel like a better rabbit mom. You know what you did, and thank you both so much x
  • SR
    Sam Richards
    Apr 14, 2026
    1.0
    Customer service is non existent, I have tried contacting this store for the past 4 days to book my dog in to get her nails cut, from morning till the evening there has been no answer on the groom room extension, so I thought I’d try the pets at home extension but it seems to be the same problem! I then chose the vets for pets extension and they answered on the first ring, I explained that I have been trying for days to get thought to either the groom service or pets at home & they told me they answer multiple calls a day to speak to someone from pets at home as they never answer there calls & told me they have nothing to do with pets at home and couldn’t assist or call for someone to take my call (which I understand as they are a separate business) so I kept calling pets at home until someone finally answered on pets at home extension after 4 whole days! I questioned them about it and was told this is the first time the phone had rang! I couldn’t be bothered to argue I just think it’s appalling!

Frequently Asked Questions About Pets at Home Selly Oak

Can I order online and collect in-store?

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online. To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Are pets allowed in Pets at Home stores?

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you. Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Brand Certified Facts from Pets at Home Selly Oak

This information is certified by Pets at Home Selly Oak and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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